Privacy Policy for The Easy Move
Effective Date: 18 January 2025
The Easy Move (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal data we collect from you. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the “Site”) and use our services.
1. Information We Collect
We collect personal data and other information from you to provide and improve our services. Below is the information we collect:
a. Information You Provide Directly When you submit a quote request form on our Site, we collect:
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Personal Information: First name, last name, email address, and phone number.
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Move Details: Estimated move date, type of move (residential), moving from and to addresses, access at both locations (e.g., ground floor), and any additional details you provide about your move.
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Optional Services: Preferences such as full packing, packing supplies, cleaning, waste removal, and storage.
b. Automatically Collected Information When you visit our Site, we collect certain information automatically:
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Website Analytics: Pages you visit, clicks, time spent on the Site, and heatmap data (tracking where users click and navigate).
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Device Information: Browser type, operating system, and IP address.
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Location Data: Your approximate location based on your IP address.
c. Comments and User Interactions If you comment on our blog posts or interact with our Site’s features, we collect the information you provide (e.g., your name and comment).
2. How We Use Your Information
We use the information collected for the following purposes:
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To provide you with moving quotes and services tailored to your needs.
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To communicate with you regarding your move or inquiries.
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To improve our services and enhance your user experience on the Site.
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To analyze website performance and user behavior for internal business growth.
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To ensure the security and functionality of our website.
We do not sell your personal data to third parties. All data is used internally and securely stored.
3. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request the deletion of your personal data at any time by contacting us.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal data.
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Object to or restrict processing of your data.
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Withdraw consent for data processing.
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enhance your browsing experience.
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Analyze traffic and usage patterns on our Site.
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Offer personalized content based on your interactions.
You can manage or disable cookies through your browser settings.
7. Third-Party Services
We may use third-party services for analytics and functionality (e.g., Google Analytics). These third parties may collect and process data in accordance with their own privacy policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
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Email: info@theeasymove.eu
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Phone: +31 644 244 032
